Is your resort visible in Local Search? If not, you better stake your claim fast. Every month, approximately 3 billion search queries are made using local terms according to data from comScore. Luckily, there’s plenty you can do to improve your chances of...
Hotel Marketing Archive
5 Marketing Trends Your Resort Needs to Know About
If you want to remain ahead of your competitors you need to be constantly creating, monitoring and managing your marketing content across multiple online platforms. So how can you be sure you’re focusing your efforts wisely? Here are five current marketing...
How to Handle Bad Reviews Online
The public’s trust takes years to win, but in the age of TripAdvisor, a single bad review can shatter even the most glowing reputation in an instant. Where the review comes from is irrelevant. It might represent the genuine gripes of a dissatisfied guest,...
3 Tips for Driving Direct Bookings that Don’t Breach OTA Rate Parity
Online Travel Agencies (OTAs) and booking channels such as Booking.com, Webjet and Wotif.com have been a boon for the hospitality industry, providing a proven conduit for filling up rooms that would have otherwise stayed empty. This value has its drawbacks, however,...
Creating Lovable Marketing
When was the last time you heard someone say ‘I really do love being marketed to’? Probably never. If you take a moment to think about the things you love...chances are your guests feel exactly the same. The idea behind this so called ‘loveable...
Google Analytics Gets a Makeover
Google has recently revamped the design of its Analytics interface, streamlining several features that were strewn across different tabs and making it a more coherent, easy to use product. Here is a run through of the most prominent changes. New Top...
9 Ways to Drive Hotel Guest Reviews Online
Guest reviews are a hugely valuable way to improve your booking rate, with research showing that 61% of internet users seek out reviews before parting with their cash online, while as many as 63% say they are more likely to buy from a website that features...
20 Marketing Predictions for 2013
Until recently, good SEO has been all about implementing the same tried and test techniques to get your website noticed by the search engines. Moving forward, getting noticed will be less about keyword insertion and H1 tags, and more about capitalising on social...
Being Creative with Your Specials
What makes a special attractive and sell to your audience? That is the key question. Is it price?Is it the inclusion?Is it the way it is presented? The answer is simple, it is all of them. There is no use advertising or promoting a special on your website or...








