If you are embracing consumer generated media, guest reviews, and social networking as marketing and public relation...
Integrating social media into your hotel’s marketing communication
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Best-Practice Archive
Keep up to date with the latest information and tips, and the latest technologies for hoteliers and accommodation managers. Learn more about online marketing for hotels, resorts, and short-term holiday accommodation properties.
Handling Customer Reviews – Best Practice
I recently wrote a post on Hotelier’s embracing customer reviews. The post included a report by Market Metrix on...