In an industry that’s all about creating aspirational experiences, images sell better than words ever can. Investing time and resources to ensure your website features carefully selected, high quality photos of your hotel will pay dividends when it comes to...
Few can dispute the importance of social proof in the travel industry. When planning their breaks, almost all online holiday planners are influenced by the opinions of other travellers when it comes to choosing where to travel and stay. While review sites like...
At a time when older generations are tightening their purse strings, adventure-hungry millennials are spending more on travel than ever. Unsurprisingly, it’s OTAs that are seeing most of this increased spending, with data revealing that more than 50% of...
Black Friday and Cyber Monday have come and gone in a whirlwind of consumer excitement and spending. It’s now time to think slightly further down the road, adopt new tactics and target procrastinating guests still considering a last minute festive break....
One of the biggest shake ups in SEO in recent years has been the arrival of voice search. Thanks to mobile personal assistants and technologies such as Amazon Echo and Corona, consumers can quickly and conveniently find what they’re looking for online without...
Making use of audience generated content on social media offers a uniquely compelling way to communicate your hotel’s story, gain the trust of your guests and drive traffic and bookings. Thanks to Facebook’s news feed algorithm update of 2016, it has also...
Repeat guests are your most valuable asset. They are cheaper to market to, provide a reliable source of revenue and are likely to provide plenty of word of mouth recommendations. So how do you turn more of the travellers checking into your property for the first time...
In an online market dominated by online travel agents with steep commission rates, every hotel wants to increase the number of bookings made directly through their property’s website. Here are 5 ways to wrestle control away from the OTA’s and maximise...
Representing the percentage of visitors who land on your website only to leave before checking out any other page, bounce rate is one of the few metrics you really don’t want to increase. A high bounce rate often indicates that a page offers a poor user...