Blog
Google’s gift of free WiFi
Well, Google has started the season of giving by providing free Wi-Fi on all Virgin America flights until January 15th. Yesterday, Google announced they are extending the gift of free Wi-Fi...
Tutorial – Using TweetDeck to manage your Twitter accounts
This post will guide you through the steps required to set-up TweetDeck, a great tool for managing one or more Twitter accounts. TweetDeck is your personal browser for...
Twitter – How to get started
This tutorial is to help you get started with Twitter. We will show you how to: Create a twitter account Find friends (twitters) Send Tweets, Replies and Direct Messages...
What is Twitter and is it useful for my Hotel?
Twitter is a social networking and micro-blogging service that allows you answer the question, "What are you doing?" by sending short text messages, similar to...
Integrating social media into your hotel’s marketing communication
If you are embracing consumer generated media, guest reviews, and social networking as marketing and public relation opportunities to get the good news out about your hotel, here are some...
Handling Customer Reviews – Best Practice
I recently wrote a post on Hotelier’s embracing customer reviews. The post included a report by Market Metrix on what hoteliers thought of reviews and if they were important to their business....
Going Open Source – Why we’re giving it away for free
Part 1. Why We're Going Open SourceOur company has taken the initiative over the past 6 months to try new things, act socially, and become community driven.We see going open source as a natural step...
Tutorial – How to resize and crop your images
We are commonly asked how to resize images and which program is the best to use.Paint.NETPaint.NET is a free program which has a simple interface for doing most things with images such as resizing,...
Have you embraced customer reviews?
It's a well known fact that consumers are less trusting of controlled content usually found on TV, magazines and direct mail. There have been far too many instances where I personally, as a...