Social Media

Nothing confirms how truly phenomenal your resort's services are than people raving about their experience with it through their social networking sites such as Twitter....

Answering and acknowledging frustrated clients or interested prospects are just not enough anymore when it comes to social media marketing. We have discussed previously on how to deal with Twitter complaints but what if what you have in your hands are ju...

If you're running a resort, making new friends is a must to getting new clients. And there's no better place to begin than through the Internet....

Every resort has experienced getting small complaints from their guests one time or another, be it because they don't like the scent of the free soap or that the concierge wasn't very helpful. They are usually issues that are easy to address but when they...

While posting Facebook status updates is a great way to engage with your resort clients, there are some ways to kick them up a notch to expand your promotional potential"by using tags. The feature was overlooked by many people who aren't staying up-to-dat...