October 2009 Blog Archive

This tutorial is to help you get started with Twitter. We will show you how to: Create a twitter account Find friends (twitters) Send Tweets, Replies and Direct Messages (DM's)....

Twitter is a social networking and micro-blogging service that allows you answer the question, "What are you doing?" by sending short text messages, similar to SMS, 140 characters in length, called "tweets", to your friends, or "followers."...

If you are embracing consumer generated media, guest reviews, and social networking as marketing and public relation opportunities to get the good news out about your hotel, here are some interesting points of discussion for your next meeting....

The goal of this post is to help hotel and resort managers implement the necessary guidelines to monitor, respond and action reviews. The first step to dealing with these reviews is to Monitor what is being said....