Social media is in a constant state of flux, so what’s next? There are obvious answers: new apps, new networks, a continuing move towards The Internet of Things and the increasing prevalence of Virtual Reality. But while the technology is important, it’s...
Are you doing everything you can to maximise your social media marketing efforts or merely covering the basics? By taking just 3 simple steps, you can build on your current social media routine, make your accounts work harder for you and bring in greater returns for...
Facebook has revolutionised digital marketing, allowing brands of all types and sizes to personally engage with their customers on an unprecedented level. The introduction of Facebook Premium looks set to give yet another boost to the social network’s marketing...
For Foursquare, it’s out with the old and in with the new.Just last week, the social networking site introduced their new and improved version with Foursquare 2.0. Don’t worry, this change can be beneficial for your resort.In fact, Foursquare 2.0...
Aside from being a great resort, how else can you get more fans on Facebook?If you are running out of ideas, don’t worry. We have just the 4 fan acquisition strategies to help your resort’s Facebook page gain more fans.:1. Turn Guests into Fans at...
Nothing confirms how truly phenomenal your resort’s services are than people raving about their experience with it through their social networking sites such as Twitter.These days, actual experience speaks more than fancy ads claiming exceptional services and...
Answering and acknowledging frustrated clients or interested prospects are just not enough anymore when it comes to social media marketing. We have discussed previously on how to deal with Twitter complaints but what if what you have in your hands are just mere...
Be it online or offline, making new connections can be quite daunting for some people. But if you’re running a resort, making new friends is a must to getting new clients. And there’s no better place to begin than through the Internet.Luckily,...
Every resort has experienced getting small complaints from their guests one time or another, be it because they don’t like the scent of the free soap or that the concierge wasn’t very helpful. They are usually issues that are easy to address but when they...