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Posted on Jun 29th 2019 by Bryan Marsh
It's easy to fall behind when it comes to accumulating and keeping an eye on customer feedback, but hearing what guests have to say about your hotel can be the difference between losing customers and lifting your brand to new and improved heights. In find...
Posted on Jun 10th 2019 by Bryan Marsh
In recent months, you may have noticed that Google Maps on your website has been made unusable with a message reading "This page cannot load Google Maps correctly." If this has affected you, this is due to the mid-2018 introduction of Google's new Google...
Posted on May 30th 2019 by Bryan Marsh
At eTourism, we're committed to optimised hotel website design and powerful online marketing strategies that generate exposure and increase direct bookings. If you're as keen as we are about getting customers to book direct, take a look at our list of pre...
Posted on May 22nd 2019 by Bryan Marsh
While the OTAs will pull in your hotel's broader audience - yes, a worthwhile strategy if you want to maintain a busy occupancy - it's still no reason to put your feet up and ignore the greater benefits of convincing customers to book direct. Maximising r...
Posted on Apr 30th 2019 by Bryan Marsh
Social media is busier than ever and if you're not using it to market your hotel, you're missing out on a serious opportunity to build a close online relationship with customers that will boost your hotel's popularity, inspire trust and see an exponential...
Posted on Apr 23rd 2019 by Bryan Marsh
With recent studies showing that more than half of today's global website traffic is carried out on portable devices, it's more important than ever to make sure that your website offers the optimal customer experience across the board - not just on deskto...
Posted on Mar 14th 2019 by Bryan Marsh
How's your hotel's SEO campaign shaping up in 2019? As we move into the third month of the year (already!) it's time to recap the big search trends marketers are using to reach their audiences online and the new direction search is moving in. 1. Voice Sea...
Posted on Mar 1st 2019 by Bryan Marsh
In a travel market that's more competitive than ever, the way your hotel's brand makes guests feel can mean the difference between winning repeat bookings or losing out to a competitor. Every key marketing touch point in the booking journey is a chance to...
Posted on Jan 31st 2019 by Bryan Marsh
Where will travel take us in the coming 11 months? From the latest advances in digital payments to ongoing concerns about data security, here are 3 of the leading trends expected to make their mark on 2019. The Evolution Of Payment Cash payments are on th...
Posted on Jan 18th 2019 by Bryan Marsh
Every independent hotel wants to boost its retention rates. Loyal, repeat guests play a crucial role in driving direct bookings, increasing revenue and generating free word of mouth marketing in the form of reviews and referrals. So how can you retain mor...