Online Reservation System

ELRes is an innovative Online Reservations System that maximises Internet revenue through sales direct from your property’s website. Its significant growth is due to its diverse application that is suitable to fit virtually any size property. ELRes is designed to increase direct bookings, decrease administration costs and allow customers 24 hours of online accessibility.

ELRes provides customers with the facility to view rates, availability and reserve their accommodation directly from the property’s website, immediately increasing your online distribution and sales.

This sophisticated and manageable application delivers the features and benefits that allow it to continually outperform any other product of its type in the market place. ELRes provides a robust yield and inventory management facility allowing administrators to control room allotments, room rates and multiple seasons.

There are three main versions of the reservations system ELRes, ELRes – Principal, ELRes – Distributor and ELRes - CRS. The differences between the three are:

• ELRes – Principal is an online reservations system designed to sell accommodation of a single property from the properties website or across multiple distribution channels such as Affiliates, Travel Agents, GDS and Third Party websites,
  
  
• ELRes – Distributor is an online reservations system designed to sell accommodation of multiple properties,
  
  
• ELRes – CRS is a call centre interface to the ELRes range of products providing central reservation across multiple channels.
  

The main features of ELRes:

• Online Reservations

  
  Provides a real-time reservations facility. This allows guests to browse through available rooms, rate packages and special offers, and instantly convert traffic to business.
  
  

• Secure Payment Transactions

  
  We take security very seriously. Each time a guest confirms a reservation, you receive an auto-generated email notification. The booking information as well as the guest payment details are available by a encrypted and secure format.
  
  

• Allotment and Inventory Control

  
  ELRes allows you to easily set room allotments from 1 day to 3 years ahead. It also provides a running comparative total of rooms sold against rooms allotted to effectively manage your room inventory.
  
  

• Dynamic Room Creation

  
  Create multiple room types, assign capacity and rate rules for every room, setup various bed configuration types, and upload images and descriptions for each room.
  
  

• Seasonal Rate Structure

  
  Create multiple seasons throughout any date range and assign different room rates and packages for each season.
  
  

• Rate Packages and Specials

  
  ELRes allows complete flexibility and control when managing packages and specials by providing an easy to use interface to setup applicable rules and conditions.
  
  

• eTourism Distribution Channels

  
  One of the main advantages of ELRes is its ability to generate income from external sources such as eTourism Partners (affiliates), travel agents and resellers. By providing eTourism partners and travel agents access to your inventory, you have the advantage of being able to assign availabilities for these groups, and setup their commission structures and discounts, so that direct reservations can be made with your property.
  
  

• Reporting Facilities

  
  ELRes provides a range of reporting facilities to track reservations as well as commissions owed to various suppliers, partners, and travel agents.
  
  

• ELRes Communicator - Marketing Program

  
  The ELRes Communicator allows the user to communicate with guests via automated email and SMS messages.
  
  

• Transport & Extras

  
  Allows guests to purchase additional products while making their online reservation. Guests can also organise their transportation through the use of the Extras and Transport Module.
  
  

• Web Based Call Centre – CRS

  
  The Central Reservation System can access any stock within the ELRes network. This allows resellers to gain access to a large network of eTourism properties using ELRes.
  
  

• Last Minute Discount Program

  
  This function refers to inventory which remains unsold in the last few days/weeks before the arrival date. This gives the user the ability to discount certain packages by a dollar value or by percentage, a certain number of days prior to the current date.
  
  

• Loyalty Programs

  
  ELRes has various loyalty programs on offer including voucher programs, reward point systems, the Most Valued Guest (MVG) program and the club card.